SCCM Careers

SCCM is hiring. Learn about employment opportunities and what it's like to work at the Society.

SCCM is a nationally recognized nonprofit organization dedicated to improving care for critically ill and injured patients through education, research, and advocacy. Located in Mount Prospect, Illinois, SCCM offers a professional, friendly, business-casual work environment, with a competitive compensation and benefits package.

For consideration, send cover letters and resumes to humanresources@sccm.org.

SCCM offers a stimulating work environment and excellent benefits:

Generous paid vacation time
12 paid holidays per year
Summer hours program
Medical, dental, short- and long-term disability and life insurance
Matching 401(K)
Educational assistance
Performance-based incentive plan
Business-casual office
Paid parental leave
Generous remote work

Available Positions

Title: Editor-in-Chief, Critical Care Medicine
Primary purpose: Responsible for directing the clinical, professional and editorial content of the journal Critical Care Medicine (CCM) to ensure dissemination of state-of-the-art and groundbreaking research. Responsible for ensuring the content, quality, and timeliness of each issue, directing the peer review process, ensuring that accepted manuscripts conform to defined standards, and meeting all publishing responsibilities assigned.

Responsibilities

I. Publication of CCM

Publishes original, innovative research and ensures that CCM is the premier journal in the field.
Strengthens the reputation of CCM and assists in promoting the visibility of CCM, including efforts to attract submission of the highest-quality manuscripts in the field.
Ensures that the scholarship published in CCM reflects the diversity of scholarship relevant to critical care globally, including the full translational research spectrum and a variety of methodologic approaches to this scholarship.
Works collaboratively with the SCCM Council, staff, and publisher to continue to improve CCM and inform the membership of important developments.
Monitors the process for journal editorial affairs and leads any changes that enhance CCM’s accessibility through contemporary modes of communication concordant with engaging a diverse readership.
Ensures appropriate content for 12 issues of CCM per year, while ensuring that manuscripts are reviewed and published in a timely manner.
Resolves potential conflicts of interest in both reviewers and authors.
Keeps current on peer review standards and other concerns appropriate to editing a scientific journal.
Stays abreast of current publishing standards and, as appropriate, adapts to future trends in journal publication.

II. Leadership and Succession Planning

Develops a diverse, multiprofessional cadre of editors to ensure that CCM thrives and grows.
Makes recommendations to Council and leads an esteemed international editorial board.
Establishes and manages associate editors to ensure that they follow editorial guidelines, publish within the approved number of pages predetermined by CCM, and identify the most important manuscripts.

III. Other Duties as Required

Prepares an editor-in-chief report to Council and the editorial board at least annually.
Performs all other duties specified in SCCM policies, as such policies may be amended periodically or such additional duties as may be reasonably requested by Council.

Requirements

Previous experience as an editor-in-chief, associate editor, or service on an editorial board for a medical journal preferred
Strong commitment to SCCM, including SCCM membership for at least 10 years
Documented history of research funding and publication required
Commitment to publication excellence and timely and fair editorial decisions, upholding and enhancing the journal’s quality and reputation
Recognition as an investigator and clinician
Demonstration of support of SCCM’s mission as a multiprofessional organization
Excellent time management and personnel management skills
Excellent written and oral communication skills

Job title: Sales Manager
Reports to: Senior Sales Manager
Primary purpose: Develops and implements comprehensive sales strategies that expand the sales of all SCCM products and services within an assigned sales territory.

The Society of Critical Care Medicine (SCCM) is seeking a licensing and sales manager who will expand sales of its critical care education products and services. The candidate will develop, manage, and execute a compressive strategy that will expand sales across hospitals, universities, associations and other healthcare organizations within an assigned regional territory. A majority of time will be spent selling a suite of critical care courses to postgraduate clinical educators working in hospitals. This includes researching and opening new business as well as building new sales and strengthening relationship with existing accounts.

This person will service a sales territory that includes South America, and the candidate must be fluent in Spanish.

Responsibilities

I. Sales functions

Researches and selects potential institutional targets for sales of SCCM products and services.
Participates in the development and implementation of comprehensive marketing strategies and preparation of materials to be utilized when expanding sales of SCCM products and services.
Makes sales presentations to institutions and prospects within the assigned sales territory.
Negotiates sales agreements within approved financial parameters.
Ensures prompt collection of outstanding accounts receivable.
Works directly with institutions to expand the number of learners impacted by SCCM educational activities.
Attends select events and exhibits.
Works closely with the Senior Sales Manager, department Director, and other Sales Managers on budget development and achievement of approved budget goals.
IWorks closely with cross-departmental staff teams to improve and expand programs.
JWorks closely with Marketing Communications Manager on the creation of all related promotional pieces, providing input on content and target markets.

II. Staff management

May direct and supervise the Product Support Specialist in performing the administrative and logistical tasks required for SCCM-licensed courses from inception through delivery and follow-up phases.
Trains and empowers the Product Support Specialist to handle all details of course administration within the established guidelines and procedures.

Requirements

Three years of sales experience
Fluent in Spanish
Strong administrative and organizational skills
Experience using a customer relationship management system
Strong communication and presentation skills related to healthcare and medical products helpful, as is some international experience
Ability to travel up to 25% both domestically and internationally
Please include a writing sample with your application materials. A cover letter would be a sufficient sample.

Job title: Member Service Representative
Reports to: Customer Service Manager
Primary purpose: Serves as the primary point of contact for customer and member inquiries, tracks frequently asked questions, and works with staff to ensure timely responses to and resolution of customer requests. Responsible for tier 1 troubleshooting, replicating and resolving customers’ and members’ inquires related to online course access, connectivity issues, account lockouts, and other technical issues. Assists with the day-to-day activities of the Customer Service department.

Responsibilities

I. Reception

Answers the main telephone switchboard and directs calls to appropriate staff and departments.
Responsible for the orderly maintenance and security of the general reception area.
Updates all reception related documents including phone extension lists and keyword lists for directing phone calls.
Receives and directs visitors and facilitates meetings with staff. Ensures all visitors and callers are made to feel welcome and important.
Updates the AMS system with address correction information received by the post office. Enters marketing leads from external exhibit shows.
Processes incoming mail and distributes/responds to emails and faxes sent to the general SCCM information email box.

II. Customer service

Processes membership dues payments and renewals, event registrations, and orders.
Builds and maintains knowledge database of customer and member technical issues.
Uses helpdesk ticket tracking system to document, track, and monitor customer and member issues
Troubleshoots a variety of customer and member technical and nontechnical issues with SCCM products and services.
Advocates on behalf of customers and members, making recommendations regarding improvements to SCCM products, services, and systems.
Assist customers and members with navigating various SCCM products and services.
Resolves tier 1 technical issues.

Requirements

Associate degree or equivalent combination of education and experience
Professional demeanor and demonstration of personal integrity
Technical computer knowledge, with experience manipulating multiple systems and databases while simultaneously conversing with customers
Experience in assessing and troubleshooting customer technical issues
Patience, outgoing personality, and willingness to learn
Excellent verbal and written communication skills
Exceptional interpersonal and problem-solving skills
Bilingualism in Spanish preferred
Experience with database management required

Title: Human Resources and Education Specialist
Reports to: Human Resources Manager
Primary Purpose: Provides SCCM staff with a comprehensive training and professional development program designed to enhance the knowledge and skills of all employees. Additionally, provides support to the human resource team as needed.

Responsibilities

I. Training and development

Assesses training and development needs through surveys, interviews, focus groups, and communication with employees, managers, and directors.
Organizes and assists with various forms of onboarding, orientation, and skills training for employees.
Works closely with senior managers to develop individualized plans to guide staff professional growth, including unique training programs to fulfill employees’ specific needs to maintain certifications or improve knowledge and skills necessary for future promotion.
Maintains records of training and development activities, attendance, results of tests and assessments, and retraining requirements.
Evaluates program effectiveness through assessments, surveys, and feedback using the Kirkpatrick model of evaluation.
Maintains knowledge of the latest trends in training and development.
Prepares and manages the training budget.
Trains and coaches managers, supervisors, and others involved in employee development efforts.
Develops and maintains organizational communications such as intranet bulletin boards and newsletters to ensure that employees have knowledge of training and development events and resources.

II. Human resources management

Assists with the maintenance of employee personnel files.
Organizes staff group membership rosters with professional organizations such as the American Society of Association Executives.
Coordinates SCCM staff charity and social engagement projects as needed.
Assists with the new employee orientation program to ensure a welcoming onboarding process and provide a firm foundation for employees’ future success.
Provides cross-team coverage with other members of the Human Resources team.

Requirements

Bachelor’s degree
At least two years of experience in cross-organization employee development
Broad generalist background in HR management helpful
Excellent written and verbal communications skills
Strong presentation skills
Adept with a variety of multimedia training platforms and methods
Ability to evaluate and research training options and alternatives
Ability to design and implement effective training and development programs
Extremely proficient with Microsoft Office suite, particularly Microsoft Dynamics 365 Human Resources and Microsoft Viva Employee Experience and Engagement suite.
Excellent time management skills with ability to multitask

Title: Manager, Clinical Research Data and Analytics
Reports to: Director of Research and Quality
Primary purpose: Designs, implements, and manages healthcare-related research and quality study databases. Supports data quality assessment and basic analysis of SCCM’s research and quality datasets.

Responsibilities

I. Clinical research data management

Develops conceptual designs for planned clinical research and quality database projects in conjunction with principal investigators and SCCM staff.
Creates project-related clinical research forms, provides clinical insights for edits, updates, and maintains project databases.
Assists principal investigators and institutions with training, set-up, testing, and implementation of data collection and with creating and maintaining standard operating procedures. Resolves database technical and clinical research form issues encountered by users.
Prepares and distributes clinical data reports to principal investigators and authorized staff while maintaining appropriate data security.
Supports development and maintains data standards and consistency across all projects, including adherence to all related laws and regulations, and ensures data fields are clearly and precisely defined.
Securely closes projects at their completion and maintains data for historical and future research purposes.
Supports SCCM Data Science Campaign activities such as development of the clinical data hub and support of volunteer workgroups for activities related to development of common data elements, data harmonization, and standardization.
Helps with planning and implementing research publication needs for the campaign.
Supports grant writing and the proposal development process as needed.

II. Clinical data operations and analytics

Supports Discovery Data Coordinating Center activities such as maintaining SCCM data standards and regulatory documentation.
Supports the institutional review board submission process, including protocol development activities for observational research and quality improvement studies and project-related standard operating procedures, FAQs, and other documentation as needed.
Ensures that SCCM’s health data standards and policies are embedded into each project design.
Supports the statistical and analytics team for clinical research data cleaning and aggregation processes.
Identifies the needs of users, controls access permissions and privileges, and monitors user activity and overall security. Monitors performance and manages parameters to ensure system responsiveness. Coordinates system upgrades, corrects system issues, and ensures data protection/recovery with the database management system vendor.
Develops designs that facilitate both back-end data organization and user-facing accessibility and usability. Develops project-specific procedures to implement and enforce the collection of accurate and usable data.
Determines SCCM legacy dataset conversion needs and supports data access needs for studies.
Works closely with Technology Department project managers, database programmers, and other staff to ensure integration and adherence to SCCM’s overall technology system standards as needed for research and quality purposes.

III. Other functions as required to carry out SCCM’s mission and goals

Requirements

Expands job knowledge by participating in educational opportunities, maintaining personal networks, and participating in professional organizations.
Represents SCCM to relevant professional organizations.
Assists with other tasks as assigned.

Title: CRM Business Analyst
Reports to: Technical Project Manager
Primary purpose: Responsible for both technical, project-based, process improvement and administrative support related to the Customer Relationship Management (CRM) System.

Responsibilities:

I. CRM support

Designs, configures, tests, and deploys changes to CRM database entities, fields, screens, views, forms, workflows, reports, and dashboards and documents changes made to system.
Manages, configures, and supports the CRM application.
Contributes to the analysis and design of enhancements.
Monitors the entire CRM application, adheres to best practices in maintaining quality data, and trains and supports SCCM staff.
Troubleshoots and resolves user issues in a daily support capacity.
Develops training plans and materials and leads training sessions for key and end users.

II. Process improvement and project management

Supports and helps drive project execution, deliverables, and adoption of SCCM’s CRM platform and related systems.
Works closely with the technical project manager to gather project requirements, including research and data.
Makes recommendations for operational changes, both technologic and process flow, to improve usage and system performance.
Creates user documentation for new and existing solutions.
Performs follow-up with end users to ensure that solutions are successful and remain relevant.
Works with staff to improve processes and functionality related to the CRM system.

III. Other functions as required to carry out SCCM’s mission and goals

Requirements

Minimum four years’ professional experience in Microsoft Dynamics 365 for Sales and Marketing, CRM
Experience with nonprofit IT/IS department strongly desired
Experience working on enterprise-wide solution implementations
Strong willingness to take on new challenges, learn, and grow
Ability to work independently in a remote/hybrid environment
Ability to work in a fast-paced, team environment
Exceptional time management skills, organizational skills, and ability to manage multiple deadlines simultaneously
High level of computer literacy
Ability to trouble-shoot issues and provide support as needed
Excellent communication skills (listening, written, and verbal), including the ability to explain complex technical concepts to nontechnical staff
Highly analytical, proactive, organized, and having a demonstrated ability to achieve results by working in both a team environment and independently

Title: Marketing Specialist
Reports to: Manager, Marketing and Communications
Primary purpose: Participates in the development and implementation of various marketing communications strategies that contribute to the achievement of SCCM’s objectives.

Responsibilities:

I. Creative development

Writes compelling copy and develops effective messaging, design, and content delivery strategies while ensuring scientific and medical accuracy, cost effectiveness, and appropriateness for SCCM audiences.
Consults with business line leaders and cross-departmental teams on goals and helps develop and execute strategic marketing communication initiatives for events, products, grants, and membership to achieve SCCM’s overall objectives.
Coordinates the production and placement of SCCM resources, events, and products in communication channels (e.g., eNewsletters, emails, print journals, brochures, magazines, apps, social media, and website).
Helps develop and implement SCCM’s visual identity and brand, ensuring their accurate, consistent, and positive portrayal in all marketing materials in support of business lines.

II. Metrics and analysis

Identifies optimal target audiences, using member management software to segment internal contact lists and securing external mailing lists.
Understands and uses key metrics, including response rates, sales figures, and demographics of campaign responders to inform adjustments in ongoing marketing communications strategies.

III. Marketing project management

Works closely with the manager, marketing and communications, to develop schedules for creative development, proofing, production, and delivery.
Manages individual project timelines and implementation of marketing communications tactics within an assigned budget.
Coordinates a team of creative services vendors, including designers, printers, mail houses, post office, telemarketers, and mailing list brokers, to meet overall objectives.
Coordinates interdepartmental staff in proofing review cycles for promotional pieces, ensuring that all promotions meet SCCM’s standards for accuracy, style, quality, and effectiveness.

IV. Other functions as required to carry out SCCM’s mission and goals

Participates on various staff teams to support and further the team’s and SCCM's mission and goals.

Requirements

Bachelor’s degree in communications, public relations, journalism, marketing, or a related field
Two to four years of experience in marketing and branding
Preferred proficiency in Canva, Informz, and Microsoft Suite
In-house corporate communications experience preferred
Knowledge of search engine optimization best practices
Solid understanding of effective marketing strategies, materials, and channels
Excellent communication, writing, editing, and project management skills
Proven storyteller capable of creating a strong narrative
Ability to work on multiple projects simultaneously with great attention to detail and sensitivity to deadlines and priorities
Understanding of creative workflow process, including project initiation and kickoff, execution, approvals, production, proofing, tracking, and archiving

Title: Facilities Coordinator
Reports to: Facilities Manager
Primary purpose: Maintains and staffs the company cafe. Assists with meeting setup and logistics for activities held at SCCM headquarters. Serves as the primary backup for the facilities manager.

Responsibilities

I. Cafe management

Manages all operational aspects of Max’s Cafe.
Serves as barista, including assisting guests with food and drink selections, taking orders, and making custom coffee drinks.
Delivers consistent, friendly, personal service and thoughtful recommendations based on guests’ dietary needs.
Ensures a professional presentation and maintains the highest levels of cleanliness.
Manages cafe inventory levels based on anticipated demand from the SCCM activity planning system.
Ensures that food and beverage items are diverse, healthy, and suitable for a wide variety of guests with variable dietary needs.
Discards items past their use-by dates, analyzes consumption and waste, and works to stock popular items while reducing food waste.
Ensures compliance with food service and environmental safety regulations.
Coordinates with third-party vendors to maintain cafe stock and purchases stock from local suppliers as needed.

II. Facilities coordination

Maintains all food and beverage equipment throughout the building, making sure that equipment is cleaned and maintained according to the equipment manuals.
Coordinates with third-party vendors to maintain and repair all food service equipment throughout the building.
Maintains beverage services throughout the building.
Ensures that tableware is properly distributed to all food and beverage areas throughout the building.
Serves as the primary backup for shipping and receiving activities and assists with high-volume receiving and shipping as requested.
Drives the company vehicle when necessary, providing transportation for employees and members.
Serves as backup receptionist as needed.

III. On-site meetings

Using the SCCM activity planner, coordinates with staff partners to hold successful meetings at SCCM headquarters.
Responsible for conference room configuration and setup.
Updates PowerPoint communication system, which displays meetings and other information on screens throughout the building.
Checks audiovisual systems and lighting before meetings and seeks technical support from information technology staff when necessary.
Assists external catering vendors with event-day needs.
Removes dishes and cups at breaks. Loads and unloads dishwashers promptly and organizes and cleans food service areas after meals are served.
Restocks and refreshes beverages as necessary.
In receptionist’s absence, prepares temporary security badges for guests and vendors.
Assists meeting planners and other key leaders on site during meetings as needed.

IV. Performs other functions as required

Requirements

Valid driver’s license and clean driving record for the past three years
Ability to lift up to 50 pounds
Basic skill in Microsoft Outlook and PowerPoint preferred
Customer service experience preferred
Barista experience preferred
Food service experience helpful
Professional demeanor and demonstration of personal integrity
Exceptional interpersonal and problem-solving skills
Excellent organizational and time management skills

Title: Marketing/Communications Specialist, Editorial
Reports to: Manager, Marketing and Communications
Primary purpose: Participates in the development and implementation of various marketing and communications strategies that contribute to the achievement of SCCM’s objectives.

Responsibilities

I. Project management

Oversees the SCCM marketing/communications calendar
Works closely with the manager, marketing and communications, to develop schedules for creative development, proofing, production, and delivery.
Manages individual project timelines and implementation of marketing communications tactics within an assigned budget.
Coordinates a team of creative services vendors, including designers, printers, mail houses, post office, telemarketers, and mailing list brokers, to meet overall objectives.
Coordinates interdepartmental staff in proofing review cycles for promotional pieces, ensuring that all promotions meet SCCM’s standards for accuracy, style, quality, and effectiveness.

II. Creative development

Manages the SCCM quarterly print newsletter and various eNewsletters, including soliciting content from various stakeholders
Writes compelling copy and develops effective messaging, design, and content delivery strategies while ensuring scientific and medical accuracy, cost effectiveness, and appropriateness for SCCM audiences.
Consults with business line leaders and cross-departmental teams on goals and helps develop and execute strategic marketing communication initiatives for events, products, grants, and membership to achieve SCCM’s overall objectives.
Coordinates the production and placement of SCCM resources, events, and products in communication channels (e.g., eNewsletters, emails, print journals, brochures, magazines, apps, social media, and website).
Helps develop and implement SCCM’s visual identity and brand, ensuring their accurate, consistent, and positive portrayal in all marketing materials in support of business lines.

III. Metrics and analysis

Identifies optimal target audiences, using member management software to segment internal contact lists and securing external mailing lists.
Understands and uses key metrics, including response rates, sales figures, and demographics of campaign responders to inform adjustments in ongoing marketing communications strategies.

IV. Other functions as required to carry out SCCM’s mission and goals

Requirements

Bachelor’s degree in communications, public relations, journalism, marketing, English, or a related field
Two to four years of experience in marketing, branding, or editorial/publications
Preferred proficiency in Canva, Informz, and Microsoft Office suite
Website CMS experience, preferably using Kentico
In-house corporate communications experience preferred
Knowledge of search engine optimization best practices
Solid understanding of effective marketing strategies, materials, and channels
Excellent communication, writing, editing, and project management skills
Proven storyteller capable of creating a strong narrative
Ability to work on multiple projects simultaneously with great attention to detail and sensitivity to deadlines and priorities
Understanding of creative workflow process, including project initiation and kickoff, execution, approvals, production, proofing, tracking, and archiving

Title: LearnICU Program Development Manager
Reports to: Senior Education Manager
Primary purpose: Develops and manages the online LearnICU program for use by individuals and institutions/hospitals.

Responsibilities

I. Develops and manages LearnICU

Builds and maintains LearnICU, a robust and effective online resource for use by individuals and institutions/hospitals to support their critical care education and training needs.
Bundles existing SCCM content with additional resources to aid ICU clinician orientation, education, training, and just-in-time knowledge needs.
Works collaboratively with senior leadership to develop and implement effective strategies to market, sell, and deliver licensed content for bulk use by institutions/ hospitals to reduce their training burden and improve ICU clinician access to SCCM resources.
Works collaboratively with the cross-departmental clinical team to evaluate the LearnICU resource library to ensure that items remain appropriately tagged, relevant, and timely.
Works with marketing to solicit and manage the content submission process for materials created by the greater critical care community (non-SCCM-generated content).
Works with key member volunteers to provide peer evaluation of content, both SCCM and community generated, to determine appropriateness.

II. Collaborates with the senior education manager, education and grants, on the development of continuing education grants

Works with the senior education manager and marketing staff to identify medical education companies for possible collaboration on projects.
Works with marketing staff to engage with representatives from pharmaceutical, device, and biotech companies that have an interest in collaborating with SCCM on various projects.
Assists with every level of the grant application process.

Requirements

Bachelor’s degree in nursing or other healthcare-related field or a degree in library and information science, ideally with medical librarian background
Experience in a clinical healthcare setting, ideally in a hospital setting, managing online orientation/training resources for clinicians
Five years’ experience in development of continuing education for healthcare professionals preferred
Experience in new business project development helpful
Supervisory experience needed
Strong understanding of learning management systems
Experience with advanced technology platforms
Process-oriented approach and ability to troubleshoot difficult projects
Excellent time management skills with ability to work on multiple projects simultaneously
Excellent verbal and written communication skills
Experience in a technology-oriented, remote work environment
Strong organization and critical thinking abilities

SCCM's office is currently being renovated. It will reopen in the summer of 2022. While employees may continue to work virtually, they may be asked to come in to the office on occasion at the discretion of the department director. Candidates must reside in or plan to move to the Chicagoland area.

Title: Data Sciences Program Manager
Reports to: Senior Manager, Research and Quality
Primary purpose: Manages and coordinates research programs across SCCM’s Discovery, the Critical Care Research Network, and its Discovery Data Science Campaign.

Responsibilities

I. Program management

Assists with program strategy, program management and implementation, and support for SCCM research programs.
Engages with SCCM technical communities and technical groups in product development and implementation as per approved business plan.
Serves as staff liaison to volunteer committees, subcommittees, and task forces that may be assigned.
Plans, develops, and maintains documentation that has an impact on all facets of research and that aligns with SCCM policies and strategic plan.
Coordinates meetings, phone conferences, minutes, and presentations for multiple projects and studies simultaneously.
Coordinates project documentation, including conflict of interest, data use agreements, and required forms for research studies and manuscript submissions.
Collaborates with SCCM business lines to share knowledge and capitalize on opportunities.
Supports healthcare data interpretation and presentations.
Assists in managing and tracking budgets and resources to ensure that efforts comply with projects and assist in preparing reports.

II. Research operations

Provides support to the online learning portfolio as necessary.
Assists research and quality staff on special projects or initiatives as needed.
Interfaces with funding agencies (foundation, industry, and government) for research and clinical quality improvement proposals.
Interfaces with multiple levels of SCCM leadership and staff, as well as external entities regarding grant-funded projects.
Provides support in preparation of grant proposals development.

Requirements

Bachelor’s degree in healthcare-related field required. Master’s degree or higher preferred.
Five years of clinical research or project management experience required.
Association management experience preferred.
Program or project management certification preferred.
Excellent communication, analytic, and organizational skills.
Proficiency with Microsoft Office and familiarity with database applications such as REDCap.
Ability to work collaboratively in a multidisciplinary setting.

Title: Senior Education Manager
Reports to: Director of Education
Primary purpose: Leads the development of high-quality eLearning continuing education programs that improve patient outcomes in compliance with regulatory bodies. Develops and manages SCCM’s continuing education grant program.

Responsibilities

I. Development of high-quality eLearning content and programs

Provides strategic recommendations, direction, and oversight related to the development, coordination, and implementation of SCCM educational activities.
Stays abreast of current research in the field of multiprofessional critical care, along with the latest in adult education methodologies.
Works collaboratively with the director, staff, and volunteers to develop and implement benchmarking methodologies to determine effectiveness of education programs. Provides analysis and develops strategies based on the data.
Works with program managers to assist in the development of education program content.
Submits periodic reports to SCCM leadership that generate internal discussions to improve overall continuing education activities.
Manages key learning management system (LMS) staffing, including instructional designers and content managers.
Works collaboratively with key SCCM staff to ensure that the LMS functions properly and that appropriate key wording and tagging is in compliance with SCCM policies.

II. Development and management of SCCM’s accredited continuing education (ACE) grant process and outcomes reporting

Works collaboratively with marketing and sales staff to determine relevant grantor opportunities. Writes and submits all ACE grants for SCCM.
Reviews all Congress joint provider grants for satellite symposia. Submits all jointly provided grants.
Manages the ACE granting process per SCCM granting guidelines.
Creates all ACE outcome reports and budget reconciliations and submits to the various grantor portals.
Develops and manages the needs assessment process.

III. Other functions as required to carry out SCCM’s mission and goals

Requirements

Bachelor’s degree preferred
Clinical background helpful
Strong understanding of adaptive learning methodologies
Understanding of ACE guidelines
Significant experience in writing ACE grants
Working knowledge of learning management systems
Knowledge of outcomes reporting and granting portals

Title: Software Developer
Reports to: Associate Director of Technology
Primary purpose: Enhance existing software and create new software as needed by translating specifications into computer code

Responsibilities

I. Enhancement and Maintenance of Existing Software

Develops a program plan by studying user specifications related to software changes and updates.
Arranges specifications by developing logical sequences, preparing flowcharts, and researching possible software solutions.
Encodes specifications by converting logical sequences and workflow into programming language.
Verifies that coded software performs to specifications by performing trial testing before deployment for user testing.
Creates and maintains documentation of changes and customizations made to existing software solutions.
Works with technology staff to improve existing website offerings and create new applications and solutions as required.
Participates in troubleshooting software issues and integrates solutions into existing software.

II. Development of New Software

Develops new software solutions as required, following the development process described above to enhance SCCM’s technology offerings to members and staff.
Participates in the complete lifecycle of projects, including design, development, and testing through final production deployment.
Assists in the evaluation and implementation of contemporary and emerging technologies, techniques, and best practices.
Advances technical knowledge by participating in educational opportunities, reading professional publications, and taking courses as necessary to develop skills of the latest technologies and techniques in the field.

III. Other Tasks as Required to Carry Out SCCM’s Mission and Goals

Requirements

Bachelor’s degree preferred
Previous association experience helpful
Minimum 3 years .NET development experience
Experience building and calling REST APIs
Experience working with Kentico CMS
Experience managing source code using Azure DevOps
Intermediate knowledge of SQL and SQL Server Management Studio
Experience working with Azure-based servers

Title: Program Manager, Research and Quality Improvement
Reports to: Director of Research and Quality
Primary purpose: Manages SCCM’s research and quality improvement programs.

Responsibilities

I. Program management

Develops and manages clinical research studies/trials, and quality improvement (QI) projects that align with SCCM’s strategic plan.
Supports site or member recruitment, project design, and dissemination of findings for projects.
Keeps principal investigators updated on project status, budget, and other matters related to their assigned projects.
Works closely with SCCM volunteers and healthcare professionals to release practical support tools aimed at the successful implementation of evidence-based guidelines and related quality programs.

II. Operations

Works collaboratively with director and volunteers to help set strategic priorities for the research network.
Tracks projects and periodically reports barriers and progress to director.
Ensures compliance with SCCM’s policies, operating procedures, and legal affairs.
Manages committees, task forces, and work groups to facilitate accomplishment of related charges as assigned by the SCCM president or Council.
Works closely with program development colleagues to incorporate QI and research program findings into SCCM’s educational programs.
Streamlines ongoing projects and lead new program development activities.

III. Proposal development and collaboration

Works collaboratively with staff and volunteers to identify potential sources of new quality and research funding.
Works with the grants/research manager in the development of award applications to ensure that they are accurately completed and submitted for timely review.
Maintains open communications and ongoing relationships with funding sponsors.
Works collaboratively with staff to ensure publication and promotion of research and QI projects.

Requirements

Clinical background such as registered nursing, pharmacy, respiratory therapy, or related scientific field
Master’s degree
Five years’ experience in clinical research or QI, including research project management and QI, development of award applications, and skills in data analysis and presentation
Supervisory experience preferred
Current knowledge of best practices in clinical research, and familiarity with funding agencies such as National Institutes of Health, Agency for Healthcare Research and Quality, and Patient-Centered Outcomes Research Institute
Excellent communication, analytical, and organizational skills. Must be able to work collaboratively in a multidisciplinary setting.
Proficiency with Microsoft Office and familiarity with database applications such as REDCap

Title: Marketing Specialist
Company: Society of Critical Care Medicine
Location: Mt. Prospect, IL
Full Time

Description: Under the direction of the Manager, Marketing and Communications, participates in the development of and implementation of various marketing communications strategies that contribute to the achievement of SCCM objectives. 

Pimary Responsibilities

Writes compelling copy and develops effective messaging, design, and content delivery strategies, while ensuring scientific/medical accuracy, cost effectiveness, and appropriateness for SCCM audiences. 
Consults with business line leaders and cross-departmental teams on goals and helps develop and execute strategic marketing communication initiatives for events, products, grants, and membership to achieve the Society's overall objectives.
Coordinates the production and placement of SCCM resources, events, and products in communication channels (e.g. eNewsletters; emails; print journals, brochures, and magazines; apps; social media; search; and website). 
Helps develop and implement SCCM’s visual identity and brand, ensuring their accurate, consistent, and positive portrayal in all marketing materials in support of business lines. 
Identifies optimal target audiences, utilizing member management software to segment internal contact lists and securing external mailing lists. 
Understands and utilizes key metrics, including response rates, sales figures, and demographics of campaign responders to inform adjustments in ongoing marketing communications strategies. 
Works closely with the Manager, Marketing and Communications to develop schedules for creative development, proofing, production, and delivery. 
Manages individual project timelines and implementation of marketing communications tactics within an assigned budget. 
Coordinates a team of creative services vendors, including designers, printers, mail houses, post office, telemarketers, and mailing list brokers, to meet overall objectives. 
Coordinates interdepartmental staff in proofing review cycles for promotional pieces, ensuring that all promotions meet the Society's standards for accuracy, style, quality, and effectiveness.

Background:

Bachelor’s degree in communications, public relations, journalism, marketing, or a related field 
Two to four years of experience in marketing and branding 
Preferred proficiency in Canva, Informz, Microsoft Suite 
In-house corporate communications experience preferred 
Knowledge of search engine optimization best practices 
Solid understanding of effective marketing strategies, materials, and channels 
Excellent communication, writing, editing, and project management skills 
Proven storyteller capable of creating a strong narrative 
Ability to work on multiple projects simultaneously with great attention to detail and sensitivity to deadlines and priorities 
Understanding of creative workflow process, including project initiation and kickoff, execution, approvals, production, proofing, tracking, and archiving

Writes compelling copy and develops effective messaging, design, and content delivery strategies, while ensuring scientific/medical accuracy, cost effectiveness, and appropriateness for SCCM audiences. 
Consults with business line leaders and cross-departmental teams on goals and helps develop and execute strategic marketing communication initiatives for events, products, grants, and membership to achieve the Society's overall objectives.
Coordinates the production and placement of SCCM resources, events, and products in communication channels (e.g. eNewsletters; emails; print journals, brochures, and magazines; apps; social media; search; and website). 
Helps develop and implement SCCM’s visual identity and brand, ensuring their accurate, consistent, and positive portrayal in all marketing materials in support of business lines. 
Identifies optimal target audiences, utilizing member management software to segment internal contact lists and securing external mailing lists. 
Understands and utilizes key metrics, including response rates, sales figures, and demographics of campaign responders to inform adjustments in ongoing marketing communications strategies. 
Works closely with the Manager, Marketing and Communications to develop schedules for creative development, proofing, production, and delivery. 
Manages individual project timelines and implementation of marketing communications tactics within an assigned budget. 
Coordinates a team of creative services vendors, including designers, printers, mail houses, post office, telemarketers, and mailing list brokers, to meet overall objectives. 
Coordinates interdepartmental staff in proofing review cycles for promotional pieces, ensuring that all promotions meet the Society's standards for accuracy, style, quality, and effectiveness.

Background:

Bachelor’s degree in communications, public relations, journalism, marketing, or a related field 
Two to four years of experience in marketing and branding 
Preferred proficiency in Canva, Informz, Microsoft Suite 
In-house corporate communications experience preferred 
Knowledge of search engine optimization best practices 
Solid understanding of effective marketing strategies, materials, and channels 
Excellent communication, writing, editing, and project management skills 
Proven storyteller capable of creating a strong narrative 
Ability to work on multiple projects simultaneously with great attention to detail and sensitivity to deadlines and priorities 
Understanding of creative workflow process, including project initiation and kickoff, execution, approvals, production, proofing, tracking, and archiving

Job title: Managing Editor, Licensing and Publications
Reports to: Associate Director of Licensing and Publications
Primary purpose: Manages development and delivery of SCCM non-periodical publications program and hosted course materials for SCCM’s hosted training programs. Works with contributors, editors, reviewers, staff, and vendors to meet the knowledge needs of the critical care community. Ensures that high-quality content is produced in a timely manner.

Responsibilities

I. Non-periodical publications

Works with contributors, editors, and reviewers to develop high-quality content for delivery across multiple formats
Establishes development and production timelines, ensuring that content is completed in a timely manner
Manages production and post-production activities for print and electronic non-periodical publications
Develops and maintains relationships with freelancers and vendors for the purpose of production and delivery
Ensures copyright compliance, style, and content consistency for content across all platforms
Collaborates with staff to ensure successful launch of materials upon completion

II. Hosted course materials

Ensures that all hosted course materials for assigned programs are completed in accordance with established timelines
Manages production of educational modules and other course materials across multiple formats, ensuring style and content consistency
Collaborates with editors, staff, and vendors to prepare course materials for delivery in a way that promotes interactive, engaging, and effective online education
Ensures copyright compliance, style, and content consistency for content across all platforms
Collaborates with staff to ensure that accredited continuing education requirements are met and materials are successfully launched upon completion

III. Other functions as required to carry out SCCM’s mission and goals

Serves as staff liaison on assigned committees and task forces
Represents department on teams and task forces as assigned
Completes other projects as assigned

Requirements

Bachelor’s degree
At least five years of experience in medical or professional publishing
Strong project management skills with demonstrated ability to manage multiple projects simultaneously
Organized and motivated self-starter capable of working both independently and as part of a team
Ability to manage volunteer and vendor relationships in tactful and professional manner
Familiarity with online educational products through learning management systems preferred
Association experience preferred

Title: Education Manager
Reports to: Associate Director of Accredited Continuing Education
Primary purpose: Working closely with SCCM members, develops and implements high-quality educational activities to ultimately improve patient outcomes.

Responsibilities

I. Collaborates with staff and volunteer leadership to develop and improve educational program content and educational delivery methods

Stays abreast of current research in the field of multiprofessional critical care, along with the latest in adult education methodologies.
Works collaboratively with the Associate Director and related committees to identify member educational needs and develops educational program strategies and implementation plans.
Works collaboratively with continuing education/continuing medical education staff to ensure that educational activities comply with Accreditation Council for Continuing Medical Education, Accreditation Council for Pharmacy Education, and other regulatory agency policies, procedures, and practices.
Works collaboratively with testing and assessment staff to ensure close integration of the testing and assessment functions into educational programs.
Works collaboratively with the Associate Director, other staff, and volunteers to develop and implement benchmarking methodologies. Provides analysis and develops strategies based on this data.
Collaborates with the Associate Director, SCCM volunteer leadership, and other staff to revise and improve program content to include the latest research, ideas, delivery modalities, trends, and techniques.
Works closely with the Associate Director to develop and deploy effective learning strategies, techniques, and methodologies to ensure knowledge transfer and behavior changes to positively impact patient outcomes.
Researches and writes copy to assist volunteers and staff in the development of publications, brochures, and tools for critical care professionals, healthcare administrators, and the general public.

II. Collaborates with the Associate Director and other staff to implement work plans to carry out the educational program strategy

Coordinates program implementation activities with marketing, communications, meeting planning, finance, and other areas within SCCM to ensure the successful development and delivery of educational events and programs.
Works with staff and volunteer leadership, develops work plans and budgets, and ensures that financial targets are achieved.
Informs marketing and communications staff of SCCM activities to ensure that membership is aware of these activities. Establishes collaborative relationships with other organizations to assist in the development of joint educational opportunities of benefit to SCCM, its members, and the members of related professions.
Embraces and engages in the team concept, discussing team goals, problem-solving, and maximizing team participation and communication in an effort to enhance programs and successfully reach team goals.

III. Performs other functions as required to carry out the SCCM mission and goals

Requirements

Bachelor’s degree preferred
Experience in medical education development position
Experience in medical association setting desired
Working knowledge of learning management systems
Certifications in adult professional medical education preferred
Project and timeline management skills
Excellent and proven skills in working closely with volunteer medical professionals
Excellent written and verbal communication abilities
Experience in a technology-oriented, remote work environment

Writes compelling copy and develops effective messaging, design, and content delivery strategies, while ensuring scientific/medical accuracy, cost effectiveness, and appropriateness for SCCM audiences. 
Consults with business line leaders and cross-departmental teams on goals and helps develop and execute strategic marketing communication initiatives for events, products, grants, and membership to achieve the Society's overall objectives.
Coordinates the production and placement of SCCM resources, events, and products in communication channels (e.g. eNewsletters; emails; print journals, brochures, and magazines; apps; social media; search; and website). 
Helps develop and implement SCCM’s visual identity and brand, ensuring their accurate, consistent, and positive portrayal in all marketing materials in support of business lines. 
Identifies optimal target audiences, utilizing member management software to segment internal contact lists and securing external mailing lists. 
Understands and utilizes key metrics, including response rates, sales figures, and demographics of campaign responders to inform adjustments in ongoing marketing communications strategies. 
Works closely with the Manager, Marketing and Communications to develop schedules for creative development, proofing, production, and delivery. 
Manages individual project timelines and implementation of marketing communications tactics within an assigned budget. 
Coordinates a team of creative services vendors, including designers, printers, mail houses, post office, telemarketers, and mailing list brokers, to meet overall objectives. 
Coordinates interdepartmental staff in proofing review cycles for promotional pieces, ensuring that all promotions meet the Society's standards for accuracy, style, quality, and effectiveness.

Background:

Bachelor’s degree in communications, public relations, journalism, marketing, or a related field 
Two to four years of experience in marketing and branding 
Preferred proficiency in Canva, Informz, Microsoft Suite 
In-house corporate communications experience preferred 
Knowledge of search engine optimization best practices 
Solid understanding of effective marketing strategies, materials, and channels 
Excellent communication, writing, editing, and project management skills 
Proven storyteller capable of creating a strong narrative 
Ability to work on multiple projects simultaneously with great attention to detail and sensitivity to deadlines and priorities 
Understanding of creative workflow process, including project initiation and kickoff, execution, approvals, production, proofing, tracking, and archiving

Writes compelling copy and develops effective messaging, design, and content delivery strategies, while ensuring scientific/medical accuracy, cost effectiveness, and appropriateness for SCCM audiences. 
Consults with business line leaders and cross-departmental teams on goals and helps develop and execute strategic marketing communication initiatives for events, products, grants, and membership to achieve the Society's overall objectives.
Coordinates the production and placement of SCCM resources, events, and products in communication channels (e.g. eNewsletters; emails; print journals, brochures, and magazines; apps; social media; search; and website). 
Helps develop and implement SCCM’s visual identity and brand, ensuring their accurate, consistent, and positive portrayal in all marketing materials in support of business lines. 
Identifies optimal target audiences, utilizing member management software to segment internal contact lists and securing external mailing lists. 
Understands and utilizes key metrics, including response rates, sales figures, and demographics of campaign responders to inform adjustments in ongoing marketing communications strategies. 
Works closely with the Manager, Marketing and Communications to develop schedules for creative development, proofing, production, and delivery. 
Manages individual project timelines and implementation of marketing communications tactics within an assigned budget. 
Coordinates a team of creative services vendors, including designers, printers, mail houses, post office, telemarketers, and mailing list brokers, to meet overall objectives. 
Coordinates interdepartmental staff in proofing review cycles for promotional pieces, ensuring that all promotions meet the Society's standards for accuracy, style, quality, and effectiveness.

Background:

Bachelor’s degree in communications, public relations, journalism, marketing, or a related field 
Two to four years of experience in marketing and branding 
Preferred proficiency in Canva, Informz, Microsoft Suite 
In-house corporate communications experience preferred 
Knowledge of search engine optimization best practices 
Solid understanding of effective marketing strategies, materials, and channels 
Excellent communication, writing, editing, and project management skills 
Proven storyteller capable of creating a strong narrative 
Ability to work on multiple projects simultaneously with great attention to detail and sensitivity to deadlines and priorities 
Understanding of creative workflow process, including project initiation and kickoff, execution, approvals, production, proofing, tracking, and archiving