SCCM Careers

SCCM is hiring. Learn about employment and what it's like to work at the Society .

SCCM is a nationally recognized, not-for-profit organization dedicated to improving care for the critically ill and injured through education, research and advocacy. Located in Mount Prospect, Illinois, we offer a professional, friendly, business casual work environment, with a competitive compensation and benefits package.

For consideration, send cover letters and resumes to humanresources@sccm.org.

SCCM offers a stimulating work environment and excellent benefits:

Generous paid vacation time
12 paid holidays per year
Summer hours program
Medical, dental, short/long-term disability and life insurance
Matching 401(K)
Educational assistance
Performance-based incentive plan
Business casual office

Available Positions

Title: Associate Director, Journals
Reports to: Executive Director or Director of Licensing and Publications
Primary purpose: Manages continuous improvement of SCCM journals to ensure appropriate execution of the overarching vision of the Society’s scientific publications. Works with editors-in-chief, editorial boards, executive staff, and journal staff to develop short- and long-term goals that address the Society’s and journals’ needs.

Responsibilities

I. Development and Management of Journal Strategy

Creates and manages communications strategies that support the journals in ensuring that the needs of the target audience are met in order to continuously improve circulation and key performance metrics.
Works closely with editors-in-chief, editorial boards and managing editor to set journal policies across all the journals, ensuring all policies are posted across websites and journal platforms.
Manages the relationship with the publisher to ensure coordination of promotion and process.
Ensures continual process improvement so that the quality and timeliness of each journal is maintained.
Implements reader engagement activities to promote author submission and circulation.
Facilitates policies, processes, and agreements related to multiorganization manuscripts and SCCM guidelines.
Regularly evaluates how well each journal is meeting its goals and serving its audience while proposing and implementing corrective actions as necessary.
Ensures consistent rollout of new programs and activities across all journals.

II. Professional Assistance to Staff

Stays abreast of current and future trends and regulations in journal publication and ensures that journal operations are aligned with these changes.
Regularly attends planning meetings with the publisher to plan for future trends and changes in the journal industry.
Ensures professional development plans and succession planning for the journal staff.

III. Other Duties as Assigned

Participates in cross-departmental staff teams.
Performs other duties as assigned.

Requirements

Bachelor’s degree
At least 10 years of experience in medical periodical publishing
Ability to manage multiple tasks simultaneously and interact professionally and tactfully in sensitive situations
Demonstrated skill in strategic planning and implementation, contract negotiation, and social media
Professional demeanor and flexibility
Familiarity with journal production and periodical publishing trends
Association or professional publishing experience preferred

Title: Project Manager
Reports to: Senior Research Manager
Primary purpose: Manages the development, implementation, and evaluation of various research and clinical quality improvement projects and other grants. Provides support such as project management, study operations, and general administration of scientific research studies and related grants.

Responsibilities

I. Project management and operations

Assists with program strategy, program management, implementation methodology, quality control, and support for SCCM research and clinical quality improvement programs.
Assists with coordination of all research study protocol and procedure training sessions.
Ensures program compliance with government regulations, SCCM policies, and institutional review board requirements; assists in preparing regulatory reports; and monitors operating costs.
Plans, develops, and maintains procedures that have an impact on all facets of research and that align with SCCM policies and strategic plan.
Supports data interpretation and presents data to a variety of audiences.
Assists in managing and tracking budgets and resources to ensure that efforts are in compliance with project or study guidelines and assists in preparing financial reports.
Coordinates meetings, phone conferences, minutes, and presentations for multiple projects and studies at one time.
Coordinates project documentation such as conflict of interest, data use agreements, and required forms for research studies and manuscript submissions.

II. Grant proposal development and management

Interfaces with funding agencies (foundation, industry, and government) for research and clinical quality improvement proposals.
Interfaces with multiple levels of SCCM leadership and staff, as well as external entities regarding grant-funded projects.

III. Staff support

Organizes, supports, and provides follow-up to SCCM members and other project participants.
Assists with SCCM annual Congress and other events and meetings as assigned.
Performs other duties as assigned.

Requirements

Educational background in healthcare required
Master’s degree or higher preferred
Three to five years of experience in clinical or scientific research and/or quality improvement (QI) required, including research or QI project management, development of grant applications, and skills in understanding data analysis and presentation
Current knowledge of best practices in clinical research, and familiarity with funding agencies such as National Institutes of Health, Agency for Healthcare Research and Quality, and Patient-Centered Outcomes Research Institute
Excellent communication, analytic, and organizational skills
Proficiency with Microsoft Office and familiarity with database applications such as REDCap
Ability to work collaboratively in a multiprofessional setting

Title: Components Specialist
Reports to: Components Manager
Primary purpose: Provides support and guidance for various components and overall
governance activities including committees, chapters, special interest groups, delegates,
and liaisons.

Responsibilities

I. Components Relations Administration

Serves as the staff partner to SCCM’s special interest knowledge education groups (KEGs), including:
- Developing and maintaining working liaison relationships with volunteers who lead SCCM’s KEGs to ensure that they receive appropriate administrative support
- Ensuring that KEG leaders stay abreast of current SCCM activities and the strategic plan
- Scheduling and presenting an annual KEG orientation during Congress
- Managing all KEG applications and submissions for Council approval
- Facilitating the initial setup of SCCM Connect for new KEGs
- Monitoring activity in the KEG online communities
- Arranging monthly conference calls and ensuring that meetings are held
- Soliciting annual reports from KEG liaisons to present to Council
Administers the liaisons and delegates to other organizations including processing requests, corresponding with other organizations, database management, and report solicitation.

II. Volunteer Management

Assists the components manager in administering the committee appointment process, including:
- Updating the committee database
- Communicating with members and leaders regarding appointments
- Assisting in the creation of appointment letters, entering information into the database, and sending appointment letters to newly approved committee appointees
- Assisting with managing committee applicants in the database

III. Administration of Creative Community Online Conflict-of-Interest Process

Serves as the main point of contact for the conflict-of-interest (COI) system and reporting.
Maintains the templates for the COI system, ensuring that all are consistent and in compliance with SCCM policy.
Prepares the yearly COI email.

IV. Administration Activities

Provides administrative support to the department as needed, including but not limited to:
- Assisting in agenda preparation and distribution for the various governing bodies, committees, etc.
- Maintaining the governance area of Document Center, ensuring that documents adhere to retention policy and are appropriately tagged and named
- Assisting with the administration of the Council elections process and other components

V. Other Services as Required to Carry out SCCM’S Mission and Goals

Participates in various staff teams to support and further the team’s and SCCM’s mission and goals.
Performs other duties as assigned.

Requirements

Associate degree in business field, bachelor’s degree preferred
Proficiency with Microsoft Office programs
Excellent verbal and written communication skills
Ability to manage multiple projects simultaneously

Title: Accounts Payable Administrator
Reports to: Senior Accountant
Primary purpose: Coordinates the accounts payable function by distributing and coding invoices and preparing check runs and assists the senior accountant and controller as requested.

Responsibilities

I. Accounts Payable

Receives and distributes invoices to the appropriate departments for approval and ensures that they are processed timely.
Completes coding for general and administrative invoices and ensures that proper proof of delivery is present if necessary.
Reviews invoice coding for accuracy.
Reviews expense reports and supporting documentation for completeness and accuracy.
Prepares checks for review by the authorized signer.
Assists in the preparation of annual 1099 forms.
Responds promptly and completely to vendor, member, and staff inquiries and performs any necessary research.

II. General Accounting

Assists the senior accountant with the daily, monthly, and year-end operations of the Accounting Department such as researching expenses, performing analyses, and reconciliations.
Assists with the preparation of year-end and audit schedules as assigned.

III. Other Duties and Team Participation

Participates actively in all relevant teams. Contributes ideas to the team and shares information from the team with the rest of the department. Supports SCCM's team environment throughout daily work.
Serves as a backup to other staff in the department as requested.
Travels to the annual Congress event as requested.

Requirements

Associate degree in accounting or equivalent experience
At least two years of accounts payable or related experience, nonprofit industry experience preferred
Proficient in Microsoft Office (Word and Excel)
Knowledge of Microsoft Dynamics Business Central is a plus
Strong organizational skills and ability to prioritize workload to meet deadlines
Demonstrated attention to detail and good recordkeeping
Team player who can collaborate with others in the organization
High level of interpersonal skills with demonstrated poise and tact

Title: Associate Director, Quality Programs and Implementation
Reports to: Director of Quality and Research
Primary purpose: Responsible for strategic development and management of new and existing healthcare clinical quality programs that are supported by evidence-based guidelines and consensus and position statements. Functions as an implementation science expert on healthcare quality and research projects within SCCM.

Responsibilities

I. Guidelines and Program Development

Leads and supports SCCM’s evidence-based clinical and administrative guidelines development area, and processes improvement activities in support of SCCM’s strategic goals.
Serves as a strategic partner and supports processes of strategic planning and guidelines development and publication. Communicates with and supports volunteers, the American College of Critical Care Medicine (ACCM) Board of Regents (BOR), and SCCM leadership and staff to implement guidelines process improvement.
Supports the work of the BOR to ensure that standard operating policies and procedures are followed, updated, and approved.
Develops quality improvement (QI) and patient safety projects that improve patient outcomes.
Develops program-specific resources and practical support tools aimed at the successful bedside implementation of evidence-based guidelines and related quality programs.
Ensures that volunteer communications are professional, accurate, and in compliance with SCCM policies.

II. Program Implementation

Provides support to internal and external stakeholders seeking information and/or guidance for bedside implementation of quality programs. Provides oversight for the life cycle of an implementation project from initial concept to development of final toolkits and clinical resources.
Develops and manages practice change protocols, providing implementation expertise, working with critical stakeholders, and evaluating relevant metrics to report on the impact of these projects.
Conducts quantitative and qualitative needs assessments to assist in prioritizing practice change efforts.
Serves as a liaison to the collaborating clinical and nonclinical stakeholders, agencies, and others regarding issues related to the implementation of practice change strategies.
Monitors implementation science literature, keeping quality and research team members abreast of relevant findings.
Prepares leadership reports and presentations and supports collaboration activities as assigned.

III. Operations

Works collaboratively with director and member volunteers to help set strategic priorities for the QI programs. Conducts basic analyses for assessing success of programs across the Quality and Research business lines.
Serve as a staff Quality and Patient Safety business line leader.
Supports SCCM cross-departmental clinical team on activities across various SCCM business lines.
Works with staff and volunteers to identify potential sources of new quality and research funding.
Works with staff to ensure publication and promotion of QI and research projects.

IV. Staff Support

Trains and mentors department staff to promote achievement of their full potential.
Performs other duties as assigned to carry out the mission and vision of SCCM.

Requirements

Clinical background such as physician, nurse, pharmacist, respiratory therapist, or related scientific field. Implementation science or certificate/graduate work in implementation science/quality improvement
Experience developing programs to analyze processes and improve clinical quality performance with demonstrated achievement in improving key quality metrics and/or experience with clinical guideline implementation
Experience providing clinical, scientific, and/or medical expertise across areas of critical care, emergency medicine, or other related areas preferred
Experience analyzing and reporting data to identify issues, trends, or exceptions to drive improvement of results and find solutions
Significant supervisory experience
Excellent interpersonal, communication, analytical, and organization skills
Ability to work collaboratively with a wide variety of people

Title: Member Service Representative
Reports to: Customer Service Manager
Primary purpose: Serves as the primary point of contact for customer and member inquiries, tracks frequently asked questions, and works with staff to ensure timely responses to and resolution of customer requests. Responsible for tier 1 troubleshooting, replicating and resolving customers’ and members’ inquires related to online course access, connectivity issues, account lockouts, and other technical issues. Assists with the day-to-day activities of the Customer Service department.

Responsibilities

I. Customer Service

Processes membership dues payments and renewals, event registrations, and orders.
Builds and maintains knowledge database of customer and member technical issues.
Uses helpdesk ticket tracking system to document, track, and monitor customer and member issues
Troubleshoots a variety of customer and member technical and nontechnical issues with SCCM products and services.
Advocates on behalf of customers and members, making recommendations regarding improvements to SCCM products, services, and systems.
Assist customers and members with navigating various SCCM products and services.
Resolves tier 1 technical issues.

II. Other duties as assigned

Minimum Requirements

Associate degree or equivalent combination of education and experience
Professional demeanor and demonstration of personal integrity
Technical computer knowledge, with experience manipulating multiple systems and databases while simultaneously conversing with customers
Experience in assessing and troubleshooting customer technical issues
Patience, outgoing personality, and willingness to learn
Excellent verbal and written communication skills
Exceptional interpersonal and problem-solving skills
Bilingualism in Spanish preferred
Experience with database management required; iMIS experience a plus

Title: Marketing Specialist
Company: Society of Critical Care Medicine
Location: Mt. Prospect, IL
Full Time

Description: Under the direction of the Manager, Marketing and Communications, participates in the development of and implementation of various marketing communications strategies that contribute to the achievement of SCCM objectives. 

Pimary Responsibilities

Writes compelling copy and develops effective messaging, design, and content delivery strategies, while ensuring scientific/medical accuracy, cost effectiveness, and appropriateness for SCCM audiences. 
Consults with business line leaders and cross-departmental teams on goals and helps develop and execute strategic marketing communication initiatives for events, products, grants, and membership to achieve the Society's overall objectives.
Coordinates the production and placement of SCCM resources, events, and products in communication channels (e.g. eNewsletters; emails; print journals, brochures, and magazines; apps; social media; search; and website). 
Helps develop and implement SCCM’s visual identity and brand, ensuring their accurate, consistent, and positive portrayal in all marketing materials in support of business lines. 
Identifies optimal target audiences, utilizing member management software to segment internal contact lists and securing external mailing lists. 
Understands and utilizes key metrics, including response rates, sales figures, and demographics of campaign responders to inform adjustments in ongoing marketing communications strategies. 
Works closely with the Manager, Marketing and Communications to develop schedules for creative development, proofing, production, and delivery. 
Manages individual project timelines and implementation of marketing communications tactics within an assigned budget. 
Coordinates a team of creative services vendors, including designers, printers, mail houses, post office, telemarketers, and mailing list brokers, to meet overall objectives. 
Coordinates interdepartmental staff in proofing review cycles for promotional pieces, ensuring that all promotions meet the Society's standards for accuracy, style, quality, and effectiveness.

Background:

Bachelor’s degree in communications, public relations, journalism, marketing, or a related field 
Two to four years of experience in marketing and branding 
Preferred proficiency in Canva, Informz, Microsoft Suite 
In-house corporate communications experience preferred 
Knowledge of search engine optimization best practices 
Solid understanding of effective marketing strategies, materials, and channels 
Excellent communication, writing, editing, and project management skills 
Proven storyteller capable of creating a strong narrative 
Ability to work on multiple projects simultaneously with great attention to detail and sensitivity to deadlines and priorities 
Understanding of creative workflow process, including project initiation and kickoff, execution, approvals, production, proofing, tracking, and archiving

Writes compelling copy and develops effective messaging, design, and content delivery strategies, while ensuring scientific/medical accuracy, cost effectiveness, and appropriateness for SCCM audiences. 
Consults with business line leaders and cross-departmental teams on goals and helps develop and execute strategic marketing communication initiatives for events, products, grants, and membership to achieve the Society's overall objectives.
Coordinates the production and placement of SCCM resources, events, and products in communication channels (e.g. eNewsletters; emails; print journals, brochures, and magazines; apps; social media; search; and website). 
Helps develop and implement SCCM’s visual identity and brand, ensuring their accurate, consistent, and positive portrayal in all marketing materials in support of business lines. 
Identifies optimal target audiences, utilizing member management software to segment internal contact lists and securing external mailing lists. 
Understands and utilizes key metrics, including response rates, sales figures, and demographics of campaign responders to inform adjustments in ongoing marketing communications strategies. 
Works closely with the Manager, Marketing and Communications to develop schedules for creative development, proofing, production, and delivery. 
Manages individual project timelines and implementation of marketing communications tactics within an assigned budget. 
Coordinates a team of creative services vendors, including designers, printers, mail houses, post office, telemarketers, and mailing list brokers, to meet overall objectives. 
Coordinates interdepartmental staff in proofing review cycles for promotional pieces, ensuring that all promotions meet the Society's standards for accuracy, style, quality, and effectiveness.

Background:

Bachelor’s degree in communications, public relations, journalism, marketing, or a related field 
Two to four years of experience in marketing and branding 
Preferred proficiency in Canva, Informz, Microsoft Suite 
In-house corporate communications experience preferred 
Knowledge of search engine optimization best practices 
Solid understanding of effective marketing strategies, materials, and channels 
Excellent communication, writing, editing, and project management skills 
Proven storyteller capable of creating a strong narrative 
Ability to work on multiple projects simultaneously with great attention to detail and sensitivity to deadlines and priorities 
Understanding of creative workflow process, including project initiation and kickoff, execution, approvals, production, proofing, tracking, and archiving

Writes compelling copy and develops effective messaging, design, and content delivery strategies, while ensuring scientific/medical accuracy, cost effectiveness, and appropriateness for SCCM audiences. 
Consults with business line leaders and cross-departmental teams on goals and helps develop and execute strategic marketing communication initiatives for events, products, grants, and membership to achieve the Society's overall objectives.
Coordinates the production and placement of SCCM resources, events, and products in communication channels (e.g. eNewsletters; emails; print journals, brochures, and magazines; apps; social media; search; and website). 
Helps develop and implement SCCM’s visual identity and brand, ensuring their accurate, consistent, and positive portrayal in all marketing materials in support of business lines. 
Identifies optimal target audiences, utilizing member management software to segment internal contact lists and securing external mailing lists. 
Understands and utilizes key metrics, including response rates, sales figures, and demographics of campaign responders to inform adjustments in ongoing marketing communications strategies. 
Works closely with the Manager, Marketing and Communications to develop schedules for creative development, proofing, production, and delivery. 
Manages individual project timelines and implementation of marketing communications tactics within an assigned budget. 
Coordinates a team of creative services vendors, including designers, printers, mail houses, post office, telemarketers, and mailing list brokers, to meet overall objectives. 
Coordinates interdepartmental staff in proofing review cycles for promotional pieces, ensuring that all promotions meet the Society's standards for accuracy, style, quality, and effectiveness.

Background:

Bachelor’s degree in communications, public relations, journalism, marketing, or a related field 
Two to four years of experience in marketing and branding 
Preferred proficiency in Canva, Informz, Microsoft Suite 
In-house corporate communications experience preferred 
Knowledge of search engine optimization best practices 
Solid understanding of effective marketing strategies, materials, and channels 
Excellent communication, writing, editing, and project management skills 
Proven storyteller capable of creating a strong narrative 
Ability to work on multiple projects simultaneously with great attention to detail and sensitivity to deadlines and priorities 
Understanding of creative workflow process, including project initiation and kickoff, execution, approvals, production, proofing, tracking, and archiving

Writes compelling copy and develops effective messaging, design, and content delivery strategies, while ensuring scientific/medical accuracy, cost effectiveness, and appropriateness for SCCM audiences. 
Consults with business line leaders and cross-departmental teams on goals and helps develop and execute strategic marketing communication initiatives for events, products, grants, and membership to achieve the Society's overall objectives.
Coordinates the production and placement of SCCM resources, events, and products in communication channels (e.g. eNewsletters; emails; print journals, brochures, and magazines; apps; social media; search; and website). 
Helps develop and implement SCCM’s visual identity and brand, ensuring their accurate, consistent, and positive portrayal in all marketing materials in support of business lines. 
Identifies optimal target audiences, utilizing member management software to segment internal contact lists and securing external mailing lists. 
Understands and utilizes key metrics, including response rates, sales figures, and demographics of campaign responders to inform adjustments in ongoing marketing communications strategies. 
Works closely with the Manager, Marketing and Communications to develop schedules for creative development, proofing, production, and delivery. 
Manages individual project timelines and implementation of marketing communications tactics within an assigned budget. 
Coordinates a team of creative services vendors, including designers, printers, mail houses, post office, telemarketers, and mailing list brokers, to meet overall objectives. 
Coordinates interdepartmental staff in proofing review cycles for promotional pieces, ensuring that all promotions meet the Society's standards for accuracy, style, quality, and effectiveness.

Background:

Bachelor’s degree in communications, public relations, journalism, marketing, or a related field 
Two to four years of experience in marketing and branding 
Preferred proficiency in Canva, Informz, Microsoft Suite 
In-house corporate communications experience preferred 
Knowledge of search engine optimization best practices 
Solid understanding of effective marketing strategies, materials, and channels 
Excellent communication, writing, editing, and project management skills 
Proven storyteller capable of creating a strong narrative 
Ability to work on multiple projects simultaneously with great attention to detail and sensitivity to deadlines and priorities 
Understanding of creative workflow process, including project initiation and kickoff, execution, approvals, production, proofing, tracking, and archiving

Title: Manager, LearnICU
Company: Society of Critical Care Medicine
Location: Mt. Prospect, IL
Full Time

Description: Responsible for the development, enhancement, and management of LearnICU, SCCM’s online professional development tool, content library, and clinical decision support resource.

Primary Responsibilities

Conducts research and applies knowledge of industry trends to plan and implement innovative techniques in the design and delivery of clinical and nonclinical information for ICU clinicians within LearnICU.
Plans and implements enhancements to LearnICU to improve the learning and training of ICU clinicians of all specialties and levels of experience, helping individuals and institutions embrace self-reflective, data-driven practice improvement.
Maintains LearnICU as a robust tool with the information needed by ICU clinicians to monitor their own knowledge and skill levels and support their professional development needs, both clinical and managerial.
Develops the LearnICU platform that aggregates feedback from mentors, supervisors, and peers to help guide clinicians’ self-improvement journey.
Expands LearnICU features beyond clinical content to permit the user to capture clinical activities, self-reflection, patient cases, assessment, data-driven practice improvement, and compliance results all in one place.
Employs modern learning motivation techniques such as motivational messages, regular communications, gamification, and badges/certificates for achievements.
Works with subject matter experts to develop and support interactive and engaging online programs using testing and multimedia tools that help clinicians achieve their performance objectives.
Develops and implements a realistic business plan that provides LearnICU to members for no additional charge and leverages industry and donor support.
Designs, develops, and implements a clinical decision support tool for LearnICU to help clinicians get answers to specific patient-based questions quickly at the point of care.
Acts as a subject matter expert for virtual instructional design and collaborates with internal staff, volunteers, vendors, suppliers, contractors, and other stakeholders to develop and expand LearnICU.
Develops and implements measurement mechanisms and a reporting structure to evaluate LearnICU’s usage and performance.
Using SCCM needs assessment and learning blueprints, determines gaps in content and develops and implements plans to meet ICU clinician needs.
Engages with the staff teams responsible for the creation of content for other SCCM programs and ensures timely delivery of materials for placement in the LearnICU content library.
Develops a robust, multilayer, tagged portfolio of relevant clinical and managerial content that meets clinician needs, ensuring that outdated content is retired and new content is regularly added.
Addresses interdepartmental issues to ensure smooth and accurate processes, swift problem resolution, and clear communication to team members on project requirements and schedules.
Coordinates with the marketing department to ensure that members are aware of LearnICU and are using its newest features and content.
Collaborates with education and information technology departments on software and platform selections and integrations to ensure the best possible member experience.
Ensures that all learning materials are appropriately branded and, where possible, have a consistent style with a professional look and feel.

Requirements

Proven entrepreneurial abilities in the development of new business ventures.
Background in healthcare, science, or higher education
Advanced degree in education, instructional design, or related field
Experience with advanced technology platforms and virtual learning methodologies and tools
Experience in medical or clinical education and training
Background in clinical decision support systems and related informatics
Experienced in highly technical, large-scale project management.