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Frequently Asked Questions

Frequently asked questions about membership, education, and more.

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SCCM Account

I forgot my SCCM Customer ID and password. How do I find them?
Click here to retrieve your SCCM Customer ID.

Click here to reset your password.
How do I change my contact information with SCCM?
Visit mysccm.org and log in to your account using your SCCM Customer ID and password.
Click Update Profile on the left-hand side of the page under My Profile.
How do I subscribe, unsubscribe, or change my email address?
Visit mysccm.org and log in to your account using your Customer ID and password.
Click Update Profile on the left-hand side of the page under My Profile.
To update your email address, select Update.
To subscribe to or unsubscribe from SCCM emails, use the Communication Preferences to update your settings.

SCCM Membership

Why join SCCM?
SCCM provides a supportive community of more than 17,000 members from more than 100 countries. With a multitude of opportunities and resources, you can stay up to date on critical care knowledge and research; receive high-quality, engaging education; connect with world-renowned experts in critical care; collaborate with other professionals worldwide on research projects, and more.

For more details on membership, click here.
What SCCM membership types are available?
SCCM offers a membership structure to meet your needs, regardless of your role in critical care:
 
    Select   Professional Associate
Physician $679 $465 $209
Healthcare Professional $335 $199 $89

Fellows and medical students may be eligible for free membership, if the accredited program is enrolled in SCCM’s Sponsored Fellows program.

Medical students should use the Healthcare Professional membership option since they have not yet graduated medical school. 

If you are a current SCCM member who will be retiring soon, contact SCCM Customer Service to learn more about your membership options.

View full details on the available membership types.
Are membership discounts available?
SCCM offers occasional promotions throughout the year. Members receive discounts of up to 25% on SCCM products and events, including registration to SCCM’s Critical Care Congress.

Please make sure that you are subscribed to receive emails from SCCM.
Does SCCM offer membership pricing for international clinicians?
SCCM does not have an international membership rate but offers standardized pricing based on your interests and needs.
Is there an SCCM student membership category?
Those currently in training in an accredited critical care program (including medical students) may be eligible for FREE membership through their program. Program directors who are SCCM Professional or Select members may register accredited programs in the Sponsored Fellows Program. Enrolled trainees receive Professional member benefits, except for making motions, voting, holding office, or receiving the Critical Care Medicine journal.

Because medical students have not yet graduated from medical school, they should use the Healthcare Professional membership type.
How do I join or renew my membership with SCCM?
When does my membership expire?
You can find your membership expiration date at mysccm.org.
Log in to your account using your SCCM Customer ID and password.
Your expiration date is listed on the left-hand side of the page under My Profile. Your membership card also shows your expiration date.
Who are SCCM members?
SCCM is the only professional organization that represents all members of the critical care team.

  
What are the benefits of SCCM membership?
SCCM membership offers the latest in critical care education, connection with experts in the field, and an environment that supports healthcare professionals throughout their careers. You can find all the benefits here.
Do my membership benefits take effect immediately?
Yes. You will receive a confirmation email with your SCCM Customer ID when you set up your account. This SCCM Customer ID will allow you to log in to mysccm.org and review all your member benefits once you have paid your annual dues.
Can I cancel my membership?
Yes, you can cancel your membership, but your dues are nonrefundable.
What is the Creative Community in Critical Care?
The Creative Community in Critical Care is SCCM's body of volunteer members. This diverse network of volunteers serve on the Society’s many committees, task forces, and workgroups.

Explore the Creative Community and apply to join.
What is SCCM Connect?
SCCM Connect is the Society’s online platform for members to network and communicate with one another. The online community is a space to:
  • Discuss the latest trends and important issues in critical care
  • Access professional resources and information on upcoming events
  • Find and connect with other SCCM members
How do I post messages on SCCM Connect?
Go to Participate, then select Post a message. You can also click on the “Post Message” link located at the top of a discussion email. Each community also has a unique email address. Save this email address to your address book and easily start a new post just as you would a regular email.

SCCM Connect FAQs can be found here.

Find the SCCM Beginner’s Guide to SCCM Connect here.
What if I have membership questions not answered in the FAQs?
You can contact SCCM’s Customer Service Team.
Hours: Monday through Friday, 8:00 a.m. – 5:00 p.m. Central Time
Phone: +1 847-827-6888
Email: support@sccm.org

Or

Amy Kuyken
Membership Marketing Manager
Phone: +1 847-493-6412
Email: akuyken@sccm.org

SCCM Educational Offerings

What is MySCCM?
MySCCM is the central location for your SCCM experience. Access information about your membership and benefits, purchase history, and other resources curated specifically for you. Find the membership directory, your engagement score, your SCCM profile, and more. Access your purchased learning materials and continuing education history in the MyLearning section.

Visit MySCCM.org to make the most of your SCCM experience.
What is LearnICU?
LearnICU is the central location for all of SCCM’s educational resources.

Customize your learning with online courses and assessments, claim accredited continuing education credit, and more. SCCM members have exclusive access to thousands of free clinical and professional development resources in the SCCM Resource Library within LearnCU. 

Access LearnICU at sccm.org/LearnICU.
What is a self-directed course?
A self-directed course contains interactive learning modules as well as pre- and posttests to assess your knowledge. Learners can access content at their convenience. Self-directed courses are accessed online from your MySCCM account. Accredited continuing education credit is offered.
What types of online educational products are available?
SCCM offers webcasts (with and without continuing education credit), Smart Courses, Podcasts, and Congress Digital. The term On Demand for previously held live educational events has been phased out and replaced by the terms Online or Digital.
What is a smart course?
Smart courses offer flexible learning options with the opportunity to review course content at your own pace through online self-directed learning followed by attendance at an optional in-person event. Accredited continuing education credit is offered.
What is a smart event?
Smart events offer flexible learning opportunities that are convenient for healthcare professionals, with in-person and online learning options and the flexibility to decide at any time. Accredited continuing education credit is offered.
How do I find the latest CE/ACE and MOC opportunities from SCCM?
Check out the online catalog or refer to the SCCM Educational and Clinical Resources Catalog.
How do I find free CE/ACE opportunities from SCCM?
SCCM offers free CE/ACE opportunities. Find a list here.

SCCM Hosted Training

What is included when sites purchase the hosted training course model?
With the new hosted training model, SCCM will provide hosting sites and learners with:
  • Access to live and online course materials, including administrative materials to guide course planning
  • Accredited continuing education credit for completion of online course materials
  • eBooks for all learners, with the option to add print books
  • Online pre- and posttests
  • Ongoing learner assessment during and after course completion
  • Test reports and evaluation data
  • Online certificates of completion
If a learner cancels their course registration, can a hosted site reassign their seat and eBook?
Yes, a hosted site can drop a learner who has not started or completed the course, and the site can reassign the seat and eBook to a new learner. The seat cannot be reassigned to a new learner once the original learner starts the course; however, the original learner can be moved to a different course.
How do I order learners and access course materials?
Customers have two separate logins for each course:

One login is for the Hosted Training purchase portal. This portal is for purchases, invoice history, and payments. Log in with the institution’s login credentials. The username is the ID number of the course site. The password is the city with a 1 at the end (e.g., Chicago1). Please note that the learner fee includes eBooks only. A hosted site can obtain print books for learners by paying shipping costs. There is no additional cost for the print books except shipping. Review hosted training purchase portal instructions.

The second login is for MySCCM, which houses all course materials, course registrations, and certificate information. The course contact will have access to the course dashboard through MySCCM. The Customer ID for this contact is the ship-to Customer ID on the invoice. Please note that only one person can access the course information. The course coordinator and course director must use their MySCCM login information to access the roster and course materials. Review MySCCM instructions.
How do I enter a new course into my Director Resources?
Each time a customer runs a course, they must create a new course in their course dashboard under Director Resources in their MySCCM account. This ensures that learners receive certificates with the correct course information. Review MySCCM instructions.
How do learners access the course?
Once the course contact or director enrolls learners through the roster in MySCCM, learners receive an email with instructions for accessing the course through the My Learning tab in their MySCCM accounts. Learners must complete the pretest before gaining access to the eBook or any of the course materials. Review hosted training learner instructions.
How do I change the date or cancel my course in the dashboard or change who has access to the director resources?
Any changes to course information or course contact must be submitted to the Hosted Training Team at hostedtraining@sccm.org.
I placed an order for learners. How quickly will I have access to enroll my learners?
Orders are approved and invoices emailed within three business days. SCCM requires prepayment for all hosted training, which means that you cannot access the course materials or register your learners until you pay the invoice. You may pay the invoice online through the portal once the order is approved. After approval, navigate to the first tab in the portal and click on the invoice. The payment screen will appear. You can pay by credit card or print the invoice.
I am hosting a fully live course. Do my learners still have to take the pre- and posttests online?
Yes, all testing for hosted training courses is online, whether the learner attends a live course or completes the modules online. Once you enroll your learners in the course through the dashboard, they will receive the link to log in and complete the pretest and download the eBook. Once they complete the pretest, all course materials will become available, including the posttest. They do not need to complete the online modules to take the posttest.
How does online testing work? If I am hosting a fully live course, do my learners still need to take the tests online?
SCCM’s hosted training courses all require online testing, whether the learner attends a live course or completes the modules online. The pretest will be available to learners as soon as the course director adds the learner to the course roster. Learners will receive an email with instructions to access the pretest. Course faculty should not share or discuss pretest answers with learners during the course.

Course directors should instruct learners to wait to complete the posttest until after participating in the skill stations. SCCM recommends that course directors instruct learners to complete the posttest within two weeks after participating in the skill stations. It is the course director’s responsibility to remind learners to complete the posttest in a timely manner.

Learners will have three attempts to pass the posttest. Their first attempt will be unassisted, meaning they will see only the question and options. On the second and third attempts, they will have access to the references and rationales for missed questions.

All test progress is saved in real time. A “save and continue” option is available if a learner has to stop their examination. Attempts need not occur consecutively.

Critical Care Congress

When and where will the 2025 Critical Care Congress be held?
The 2025 Critical Care Congress will be held Sunday, February 23, through Tuesday, February 25, 2025, at the Orange County Convention Center in Orlando, Florida, USA.
 
Pre-Congress educational programming will be held Friday, February 21, and Saturday, February 22, 2025.
Is accredited continuing education credit offered?
Yes, registrants can earn accredited continuing education (ACE) credit and maintenance of certification (MOC) points. More information will be provided after the program is finalized.
What is Congress Digital?
Congress Digital offers recorded sessions from the Critical Care Congress.
 
Congress Digital is available online 30 days after the in-person event and is accessed on LearnICU, an easy-to-use online platform. It offers accredited continuing education (ACE) credit and maintenance of certification (MOC) points.
 
Congress Digital is included with in-person registration and is also sold separately for those who do not attend Congress in person. It is another way SCCM ensures accessibility to the education provided at Congress.

Learn more at sccm.org/congressdigital.
I’m an industry partner. How can I be involved in Congress?
SCCM has many different exhibition, sponsorship, and advertising opportunities available at the 2025 Critical Care Congress. Information can be found here.
Where can I find information about future Congress dates?
A list of confirmed Congress dates and locations is available at sccm.org/futurecongress.
Is the Critical Care Congress moving to different months and locations?

Dates for the Critical Care Congress will be changing from January or February to March or April starting in 2026. The change in dates will allow the Society to consider additional Congress locations. Congress has been held in January or February for many years, but it was initially held in May.
 
This change is being made for three primary reasons:

  1. Congress participation has increased, and only a limited number of cities are suitable for a conference the size of Congress in January or February. Moving to March or April increases the pool of cities that can accommodate a conference the size of Congress.
  2. Rotating through a greater number of cities will provide increased access and more selection for SCCM members and clinicians. Because most SCCM members are in high-population centers clustered around the U.S. Great Lakes and the U.S. East Coast, Congress will be held in those areas some years, which was not possible without a change in dates to March or April.
  3. The new dates move Congress away from winter months, when ICUs typically see surges of influenza, COVID-19, and other infectious diseases. These surges further stress workforce issues that restrict clinicians’ ability to attend Congress.

 
A list of confirmed Congress dates and location is available at sccm.org/futurecongress.

Will SCCM return to cities that have previously hosted Congress?

SCCM’s priority is making Congress as accessible as possible to as many participants as possible. Congress has many complex needs, and SCCM is dedicated to evaluating all suitable opportunities throughout the United States while working to contract Congress locations five to eight years in advance.

How does SCCM choose where to hold Congress?
Many factors are considered in Congress site selection. These include a city’s accessibility to major transportation centers, whether it has sufficient accommodations for SCCM’s growing number of attendees, and its geographic location near major segments of the SCCM membership.
 
As a 501(c)(3) nonprofit organization, SCCM is prohibited from political advocacy or lobbying activities. However, the SCCM Council and staff leadership carefully consider social and policy issues to ensure the safety and accommodation of Congress attendees in host cities.
 
Large-scale event planning requires that locations be selected and legally binding contracts in place years in advance, making it difficult to anticipate or respond to developments in various U.S. cities and states.
 
SCCM’s top priority is making Congress as accessible, collegial, and enjoyable as possible. SCCM understands that not everyone is able or willing to attend an in-person Congress each year. Regardless of location, the Society will continue to deliver the highest-quality educational programs both in person and online in service of its mission to secure the highest-quality care for all critically ill and injured patients.
How does SCCM fulfill its commitment to health equity, diversity, and inclusion in its Congress host cities?
SCCM is committed to engaging with Congress host city officials, local healthcare professionals, and community members to share best practices and foster collaboration to improve health outcomes for all individuals, regardless of their background or identity, by:
  • Working with destination management organizations, hotel representatives, and local chambers of commerce to identify minority businesses that SCCM can collaborate with and support during Congress
  • Planning local community projects that raise awareness of specific issues that align with SCCM’s mission and support minority communities within the host city/state
  • Providing badge ribbons so attendees can show support for minority communities
  • Highlighting the great diversity of participants in the scientific program, SCCM leadership, and the broader SCCM volunteer community and membership
What are some examples of previous community outreach projects during Congress?
In 2024, SCCM partnered with the Phoenix Area Indian Health Service (IHS) to provide education and resources to those who serve the Native American community. SCCM held an onsite Fundamental Critical Care Support (FCCS) training course for 30 healthcare professionals at Phoenix Indian Medical Center (PIMC) January 17-18, 2024. SCCM provided IHS staff access to several in-person pre-Congress courses and offered free Congress registration to any staff who wanted to attend. SCCM also provided IHS staff in the region the opportunity to take up to two SCCM online courses within the year following the 2024 Critical Care Congress.
 
In 2023, SCCM partnered with Project Homeless Connect and the San Francisco Ambassadors, two groups that work with people who are unhoused. SCCM supported Project Homeless Connect’s Community Day of Service, which provided essential healthcare services delivered with care and dignity to people who are unhoused. Additionally, SCCM provided free Stop the Bleed training for the staff from these two organizations.
 
In 2020 and 2019, SCCM worked with local organizations to hold free public health events that provided CPR training and other lifesaving education.
What do 2025 Critical Care Congress attendees need to know about traveling to Florida?
Safety in Private Spaces Act
Florida’s Safety in Private Spaces Act makes it a second-degree misdemeanor for people 18 years or older to use restrooms that do not correspond to their sex assigned at birth in state and local government buildings, schools, colleges, and detention centers.
 
Here is what 2025 Critical Care Congress attendees need to know:
  • Orlando Airport common restrooms are covered by the law, but all Orlando airport restrooms have a private restroom adjacent to the common restroom that is available for anyone, including transgender and nonbinary people, to use.
  • Hotels are privately owned property and not subject to the law.
  • All Orange County Convention Center space contracted to SCCM is exempt from the law.
    • This includes Connections Central (Exhibit Hall), education rooms and meeting rooms, and public hallways near the meeting space inside SCCM-controlled areas.
What are SCCM’s community outreach plans in Orlando?
SCCM is still planning its Orlando outreach activities.